When you see an animation of the memory card (SD card) being removed from your device and then crossed through, the application is not (properly) installed on the memory card.

To solve this, use TomTom HOME to install the application. Follow the steps below:

1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here: www.tomtom.com/home
   
   
2. Connect your device to your computer and switch it on.
   
3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, select Device > Updade now from the menu bar.
   
4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application and then click OK.

TomTom HOME downloads and installs the latest version of the TomTom application for your device.

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TomTom devices with internal memory first check the memory card for the TomTom application. If no application is found on the memory card, the device uses the application and maps on the internal memory. In this case a hard drive symbol is shown at the bottom of the screen. Once the device has started up, you can still use maps and TomTom Services stored on your memory card.

Example:
When you select Change preferences > Manage Maps > Change Map, your device checks both, internal memory and the memory card for available maps.